Patient Information

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Appointment Day

On the day of your appointment, please plan on arriving 10-15 minutes early to allow yourself enough time to complete any required paperwork and navigate the check-in process. At your first visit, please bring:

If you forget to bring these forms with you at the time of your visit, the receptionist will provide you with a copy. At subsequent visits, please plan to bring your insurance card, photo identification and copayment/coinsurance.


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Billing & Payments

As a courtesy, we will bill your insurance company for the services we provide to you. However, it is important to remember that you are ultimately responsible for your bill. You may find it valuable to contact your insurance company prior to your visit to verify that our provider is participating in your insurance provider’s network. If your insurance provider advises us that you are responsible for all or a portion of your bill, we expect you to pay any remaining balance within 30 days of receiving your statement. We accept cash, checks, and most major credit cards. If you have difficulty paying for your bill at the time of service, we may be able to create a payment plan for you. Please ask to speak to a Financial Counselor for more information. If you have any questions about your bill please call our billing department at (208) 255-2303.

No patient will be denied access to services due to inability to pay.


Prescription Requests/Refills

We ask that you contact your pharmacy directly to request a prescription refill. The pharmacy will then fax us a written request that includes your name, type of medication and dosage, which enables us to authorize your request in the timeliest manner. Please be advised that it typically takes 24-48 hours to authorize your prescription.


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Test Results

We communicate test results to patients in a variety of ways: by phone, by mail, or at an upcoming appointment.

Medical Record Requests

To request your medical records, please complete the Medical Records Request Form and mail or fax it to the clinic. Generally, we require at least five business days to fulfill your request. If your need is urgent, we will do our best to accommodate your situation.


Patient Rights and Responsibilities

Sandpoint Women’s Health is dedicated to providing the best experience for each patient. Please see our Patient Rights and Responsibilities.


Other Questions or Concerns

If you have questions or concerns, please do not hesitate to call us at (208) 263-2173 during business hours: 8:00 a.m. to 5:00 p.m. Monday – Friday.

For information on other resources available in Bonner County, contact the Sandpoint Community Resource Center at SandpointResourceCenter.com or at (208) 255-4025.